JD Trade Ltd makes a commitment to protecting your privacy and promises only to use information collected about you in accordance with the Data Protection Act 1998.
What information do we collect?
When you place an Order, we may ask you for certain information and you may submit personal data to jdtrade.co.uk (for example your name, phone number, postal address, email address, contact and bank / credit card details). We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use.
This information will be kept securely in accordance with our internal security policy and may be used to:
process your Order;
provide you with an up to date, efficient, and reliable service;
help fraud prevention i.e. we check card details with our credit agency and reserve the right to refuse Orders on that basis (your credit rating can be checked for a nominal fee with the main UK agencies Equifax and Experian);
open and run your account;
administer prize draws;
provide a more personal shopping experience.
By making an Order and submitting your data you agree to this use.
From time to time we also monitor and record telephone calls for training purposes and to improve the service to you.
We will never collect sensitive information about you without your explicit consent.
Marketing Communications
JD Trade will not send you any marketing emails or pass your information on to third parties unless you give us your consent, or unless we have it already.
If you have used the JD Trade web site before or have Ordered Products from JD TRADE before it is possible that we have this information already and it is being used to contact you about offers, events, items or related activities that you may find useful. If you are an existing customer we will continue to keep you informed unless you tell us not to.
If you are a new customer we will give you the choice (for example once you have placed an Order) whether or not you want us or other reputable companies to contact you about future offers, events and new Products or related activities that you may find useful.
From time to time we may want to share data with other trustworthy and reputable companies both within and outside the European Union who may we think may have interesting offers and information for you. If you no longer wish us to do this please email us at privacy@jdtrade.co.uk at any time.
If you indicate to us that you would NOT like to receive information from third parties then we will not pass on your data to any other third parties but if you are an existing customer we cannot control those who presently have it.
If you join the Mailing Preference Service your name should be removed from responsible direct mail companies lists. An application form can be filled out on-line at http://www.mpsonline.org.uk/.
Cookies In Order to improve our service we may use a device known as a 'cookie'. Cookies are a means by which information relating to your Internet activity (such as whether you have visited jdtrade.co.uk before) is recorded on your hard drive and used by us to improve JD TRADE LTD and the products and services available to you.
If you do not wish for us to use cookies when you use JD Trade please adjust your Internet browser settings to not accept cookies. Your computer's help file should tell you how to do this.
Cookies - 3rd Party Ad Serving
We allow other companies, called third-party ad servers or ad networks, to serve advertisements within our web pages. Because your web browser must request these advertising banners from the ad network Web site, these companies can send their own cookies to your cookie file, just as if you had requested a web page from our website. Please note that if an advertiser asks us to show an advertisement to a certain audience (for example, men ages 18-34) or audience segment (for example, men ages 13-24 who have viewed sports content) and you respond to that ad, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. As always remember, we only authorise our third-party ad servers to employ anonymous cookies for ad delivery and anonymous targeting. Our third-party ad servers do not collect, nor do we give them access, to any personally identifying information about you.
Opting Out of Third-Party Ad Servers
If you want to prevent a third-party ad server from sending and reading cookies on your computer, currently you must visit each ad network's Web site individually and opt out (if they offer this capability). Currently we have relationships with the following third-party ad networks
Your Privacy
If you have any questions or comments about privacy or the JD Trade privacy policy, or if you already have submitted information that you do not wish us to have or if you think that JD TRADE has cookies or data about you that you don't want us to use or that is incorrect please contact us at the address below, by telephone or email (at info@jdtrade.co.uk) and the information will be corrected as soon as possible or removed from our database as you request.
Customer Service Contact
You may resolve any issues that concern your interaction with JD Trade by:
email to info@jdtrade.co.uk ; or
post at JD Trade Ltd, 103
Marbury
Road Road, Heaton Chapel, Stockport, SK4 5NG; or
fax to ; or
telephoning 0870 between the office hours of 10am and 6pm GMT.
Data Collection
P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained
seperately
Data Group "Navigation"
We collect the following information:
URI of requested resource
Request timestamp
HTTP cookies
Full IP address
This data will be used for the following purposes:
Completion and support of the current activity.
Web site and system administration.
Research and development.
This data will be used by ourselves and our agents.
The data in this group has been marked as non-identifiable. This means that there is no reasonable way for the site to identify the individual person this data was collected from.
The following explanation is provided for why this data is collected:
This data is
requsted
so that we can monitor the ease-of-use of our website, in order that we may make improvements to its structure and content, as well as to
guage
the appeal of any special offers we present to customers.
Data Group "Shopping"
We collect the following information:
Full IP address
HTTP cookies
Purchase information
Physical contact information
This data will be used for the following purposes:
Completion and support of the current activity.
This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:
Delivery services.
The following explanation is provided for why this data is collected:
We require certain information, such as name, address and payment method from our customers when they decide to purchase an item from us.
Cookies
Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
Our site makes use of cookies. Cookies are used for the following purposes:
Site administration
Completing the user's current activity
Research and development
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